A5359 - Desktop Support Analyst (On-Site) (No H-1B or Corp to Corp)

Please note that this is a 6-months contract position and is on site. Candidates MUST be local to Oklahoma City. Job Summary • Provides onsite deskside support and resolutions for challenging technical issues relating to client systems. • Performs root cause analysis by utilizing problem determination and analytical skills relating to applications, hardware, access, connectivity, security, database, mobile devices, and peripherals. Assists with hardware installations, imaging, and troubleshooting of end-user devices. • Leads minor projects such as department initiatives, compliance reports, and roadmap items. • Creates and modifies knowledge base articles and technical documentation as needed. • Provides exceptional customer service while ensuring minimal disruption to the business. • Collaborates internally and externally relative to their department while being customer-focused. What You''ll Do • Provide onsite deskside support for end-user devices, including desktops, lapto