Client Service Representative

We are seeking a friendly, detail-oriented, and customer-focused individual to join our team as a Client Service Representative. In this role, you will serve as the first point of contact for our customers, providing exceptional support and ensuring a positive experience with our company. Key Responsibilities: • Answer high volume inbound phone calls to schedule service appointments. • Manage inbound email and web portal inquiries. • Make outbound calls to existing clients to coordinate service appointments. • Assist the sales team with tasks such as: • Report and track sales performance • Educate clients about our products and services • Scheduling sales appointments • Act as a liaison between customers and i