Director of Managed Trade Services

Director of Managed Trade Services Overview We are seeking a dynamic and experienced Director of Managed Trade Services to lead and elevate a suite of specialized trade services beyond traditional customs brokerage. In this pivotal role, you will manage programs such as classification management, trade advisory, post-entry services, PGA coordination, drawback, audit support, and compliance management. Your focus will be on achieving operational excellence, regulatory accuracy, and delivering a premium customer experience while driving growth and profitability across our Managed Trade Services offerings. As a key leader, you will connect operations, compliance, sales, and clients, transforming complex trade requirements into structured, repeatable, and revenue-generating services. Key Responsibilities Service Delivery & Operations • Oversee the daily operations of Managed Trade Services, ensuring accuracy, timeliness, and compliance with regulations. • Develop and maintain standard