Veterinary Customer Service Representative - Russian Hill

Modern Animal has a mission to better the lives of animals by building a place that’s better for all of us who love them. We care deeply about the profession, and we are looking for a skilled Veterinary Customer Service Representative, known internally as Hosts, to join our team! Hosts? What’s a host? At Modern Animal, hosts are often the first point of contact and work closely with both our veterinary team and clients to deliver a phenomenal experience to both parties. What the job entails: Facilitating member appointments Working closely with technology Acting as a liaison between our in clinic team, and our clients Ensuring clinic cleanliness Staying active, to include moving and lifting packages of varying weight Partnering with Modern Animal’s marketing team to implement local marketing efforts, including but not limited to flyering, facilitating local partnerships, and representing Modern Animal at community events Acting as a Modern Animal brand