Upmarket Customer Success Manager, Discover

Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth. We’re looking for our first Customer Success Manager dedicated to Yotpo Discover—a strategic, hands-on operator who’s excited to help define what great looks like. This is a unique opportunity to join a new product at an early stage and build the Customer Success motion from the ground up. You’ll partner closely with Product and Sales while acting as a trusted advisor to eCommerce brands, helping them understand and improve how they appear across modern, AI-driven discovery exp