Senior GSA SmartPay Specialist

As a Senior GSA SmartPay Specialist you will: Interpret and clarify contract details for both contractors and customer agencies, offering essential advice. Serve as the GSA SmartPay Contracting Officer's Representative (COR) for various program-related contracts. Design, research, and evaluate operational guidelines and processes for the GSA SmartPay program. Create solutions to meet customer needs and suggest program improvements. Serve as the go-to expert for establishing, implementing, and overseeing customer service and overall program standards for all GSA SmartPay products and services. Oversee internet-based training for customers and serve as a key resource and trainer at conferences and other program events. Organize and conduct marketing efforts like workshops, meetings, and seminars to raise awareness and engagement with the GSA SmartPay program among agencies, industry partners, and other stakeholders.