Director of Pre-Sales Engineering & Customer Success

About Us ZeroTier leads the world in next-generation connectivity and cybersecurity. Our platform provides highly secure, peer-to-peer virtual networks, relied upon by millions of users and businesses - from individual users and startups to mid-scale enterprises and Fortune 500 companies. We’re backed by awesome investors including Battery Ventures, Bonfire Ventures, and Anorak Ventures. The Role  ZeroTier is seeking a Director of Pre-Sales Engineering & Customer Success to lead and scale our Customer Success function while serving as our founding pre-sales technical leader. This is a highly strategic, hands-on role responsible for ensuring customer success across a deeply technical product while directly supporting complex sales engagements in the near term. This role will initially operate as a player-coach: owning Customer Success end-to-end, acting as the primary pre-sales technical resource for high-impact opportunities, and laying the foundation for a scalable Sales Engineerin