Customer Success Manager (Tech Startup)

Role Overview: We’re looking for a motivated Customer Success Manager to help our growing team scale our product support. You’ll be key in supporting new & existing customers with your product expertise and ensuring their property listings perform optimally. If you enjoy helping customers learn software products, coordinating between teams, managing timelines, and constantly improving processes, this role is for you! This position is ideal for someone who’s tech-savvy, thrives in fast-paced environments, and is passionate about delivering high-quality service experiences. This role is set as a long-term independent contractor position. Key Responsibilities include, but are not limited to: Scalable Customer Onboarding & Success: Guide new customers through a seamless onboarding process with our software platform, setting them up for success. Ongoing Customer Support: Act as