Senior Client Support Representative
Talkspace
New York, NY (Remote)25d ago
About the role
<p><span style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">At Talkspace, we are committed to fostering a diverse, equitable, inclusive, and belonging-centered workplace where everyone can thrive while making a difference in mental health. Want to help over two million people receive quality mental healthcare? Come join our mission of getting therapy in the hands of everyone!<br></span></p>
<p><span style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">We are looking for an experienced <strong>Senior Client Support Representative</strong> to join our team. This Senior Client Support Representative is responsible for providing exceptional support to our clients, ensuring their inquiries regarding benefits&nbsp;coverage and service experience issues are addressed promptly and&nbsp;accurately. They will utilize internal knowledge materials an