Information Technology Specialist II

Oversee network support activities such as cabling, first-level troubleshooting, and maintaining network security. Perform data backups and disaster recovery operations. Administer and maintain the court's server infrastructure, including Active Directory, email servers, and file servers, ensuring high availability and performance. Monitor network performance and troubleshoot connectivity issues, optimizing network infrastructure for optimal speed and reliability. Manage and coordinate IT projects, ensuring minimal disruption to court operations. Develop, plan, and implement automation improvements. Install, configure, update, and repair computer hardware and peripherals, including desktops, laptops, mobile devices, printers, scanners, and multi-function devices. Configure and install IP telephones, provide basic IP telephone system support, and manage video teleconferencing equipment. Respond to help desk calls, emails, and web requests, resolving issues in a timely manner or escalati