Support Associate II

U.S. - CGI Federal roles - Visa and Passport By playing this video you consent to Google/YouTube processing your data and using cookies Learn more. Position Description: CGI Federal is looking for experienced Support Associates to support the Miami Passport Agency. The ideal candidates should possess excellent communication skills, have experience in working with customers in a front facing capacity, and have the ability to work as a team in a fast-paced environment. Your future duties and responsibilities: Operate various equipment for high-speed scanning, mail out, and metering of mail. Prepare and mail envelopes with correct passport and corresponding supporting documents. Box and archive files for storage purposes. Interface with passport applicants at Agency/Center Information and Will-Call counters: At the Information Station, ensure appointment is scheduled; Review passport application, photograph, identification and supporting documentation for completeness prior to adjudic