Customer Service Advisor

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Manager, General Lines,  you will coach, mentor, and develop General Lines Account Managers to provide members and nonmembers with Commercial Lines Insurance solutions. Uses knowledge of Commercial Insurance marketplace to support Commercial teams throughout the client life cycle. Accountable for team performance and deliverables. Collaborates with carriers on process improvements, issues, exceptions, and trends This position can work remotely in the continental U.S. with occas