Customer Success Engineer

We enforce Zero Standing Privileges across cloud and SaaS — AWS, GCP, Azure, Snowflake, Okta, GitHub, and more. Access is requested just-in-time and disappears when the job is done. We are a small team and AI is core to how we work. This role sits between customers, the CEO, and engineering. You'll build real multi-cloud demo environments (not toy setups), run technical sales conversations, own customer onboarding, and create technical content grounded in actual depth. When you find a product problem, you'll file it and often see it fixed the same week. You should have: Comfort scripting and hitting APIs to automate your own work Basic cloud familiarity (AWS, GCP, or Azure) — you know what a role and a service account are Experience in customer-facing technical conversations A habit of publishing: blog, GitHub, videos, etc Bonus: IAM/cloud security background, experience with agentic AI/LLM workflows, GCP stack (GKE, Cloud SQL, Cloud Run) Pre-Series A means your wor