Information Technology Specialist

Joining Customs & Border Protection will allow you to use your expertise in Information Technology (IT) principles, concepts, and methods to support Information Technology systems and services. This position starts at a salary of $104,349.00 (GS-12, Step 1) to $135,657.00 (GS-12, Step 10). GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position. Please visit this link to view special pay rate charts. Typical duties include: Diagnosing and resolving problems in response to customer reported incidents. Researching, evaluating and providing feedback on problematic trends and patterns to support customer support requirements. Interacting with internal and external stakeholders as the Subject Matter Expert to provide IT guidance and solutions and providing customer tr