OFFICE AUTOMATION CLERK

Performs primarily clerical work in support of administrative, management, and operational requirements. Answers telephone calls and receives visitors, providing information from own knowledge and/or office files, or refers customer to the appropriate source. Determines which established alternatives to use to resolve customer complaints/problems. Requires visitors to comply with sign-in/sign-out procedures. Gathers information from files and documents to respond to inquiries. Ensures children are properly enrolled and registered in school age, instructional, pre-teen and teen programs, and parents are familiar with the associated policies and procedures. Establishes and maintains control suspense logs. Ensures that enrollment and immunization records are updated as required, maintains medication logs, screens children for symptoms and signs of contagious disease, child abuse, and/or neglect. Accepts applications for full time and hourly care of children and membership programs, ensuri