Complex Case Management Clinical Supervisor

Hi, we're Oscar. We're hiring a Complex Case Management Clinical Supervisor to join our team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role: The Complex Case Management Clinical Supervisor leads a clinical team. You will act as both clinical support and leadership support for the team and is responsible for driving goals and KPIs for the clinical team to meet business objectives while providing coaching and leadership. This role is responsible for ensuring clear communication both internally and cross departmentally, guiding process improvement, escalating trends or concerns to appropriate stakeholders. Additionally, the role may be resp