Customer Success Manager/Lead

INTRODUCTION Foundation https://buildwithfoundation.com/ is hiring a customer success executive to accelerate our core business, modernize homebuilding, and help transform the experience of buying, selling, and owning homes. ABOUT FOUNDATION Backed by $6.8M in funding from leading VCs (including Y Combinator), Foundation is an ex-Opendoor team transforming residential real estate. Foundation’s first product is the native customer experience platform for homebuilders — think “Shopify for Homebuilders.” We work with enterprise-scale homebuilders to deliver a modern digital customer experience, dramatically improving both their customer happiness and the productivity of their teams. In two years, we’ve demonstrated clear product-market fit and rapid growth — all with just contract design support. THE ROLE We’re hiring an experienced Customer Success Manager to own and grow relationships with a portfolio of Foundation customers. This role sits at the intersection of customer succes