Operations Clerk

Oversees the administrative management of the reception area of a Child Development or Youth Program. Receives children, youth, parents, and other visitors in a courteous manner. Answers main telephone, ascertains nature of call and directs caller to appropriate staff, takes a message or personally provides desired information. Utilizes the Child and Youth Program Business Modernization System (CYPBMS) to oversee the collection, accurate accounting and reporting of funds; and to collect and maintain up-to-date statistical data for planning and reporting purposes IA W higher headquarters and statutory requirements. Utilizes CYPBMS and other electronic programs/tools to compute and record individual transactions for customers and to enter data into predefined categories for regulatory compliance, signed statistical reports and tracking of income data as it pertains to the program. Provides administrative support including typing/word processing, mail preparation, copying, distribution, t