Customer Success Manager, Mid-Market

At Qualia, we've built the leading B2B real estate technology that transforms the home buying and selling experience into a simple, secure, and enjoyable process. Our SMB and Enterprise products bring together users from across the real estate ecosystem---homebuyers and sellers, lenders, title and escrow agents, and real estate agents---onto a single shared digital closing platform, providing greater clarity and transparency to real estate transactions. Today, through our business customers across the country, millions of consumers use Qualia to close on homes every year. WHAT YOU'LL WORK ON This role requires a seasoned Customer Success Manager to grow our relationships with our Mid-Market-level clients. You will be an extension of their firm, helping them achieve their business goals in partnership with Qualia. You are responsible for delighting our customers through exemplary customer sup