Decision Review Officer (Rating Quality Review Specialist)

Specific duties include: Performs individual quality reviews to determine the rating quality level of individual DROs and RVSRs for purposes of individual performance standards in accordance with an established monthly schedule. Tracks and analyzes all appeals and rating quality exceptions for the station and for individuals, to include exceptions called by Central Office. Review local procedures to supplement regulations and directives or to reflect changes in the law and regulations. Ensure program requirements imposed by organizational regulations and legal requirements are met or implemented. Demonstrate understanding of appellate process and alternative dispute resolution. Interpret policy in terms of established objectives in order to determine impact of the organization. Discuss results of entitlement review with management regarding the quality of work. Prepare documentation to support unfavorable findings in order to provide justification for error decisions and indicated requ