People Operations Coordinator - Global
AlphaSense
Remote2d ago
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About the role
Headquarters: United States
URL: https://www.alpha-sense.com/
About the Role:
The People Operations Coordinator - Global is responsible for delivering a seamless and high-quality employee experience across the full employee lifecycle. This role serves as a key operational partner, ensuring timely support for employee inquiries, accurate data management across systems, and smooth coordination of onboarding and offboarding processes. With a strong focus on detail, organization, and service, the Coordinator helps maintain compliance, operational efficiency, and a welcoming experience for employees.
What You’ll Do:
Serve as the primary point of contact for all People Operations inquiries via Jira ticketing, email, and other sources ensuring adherence to service level agreements.
Provide tier 1 People Team support such as answering employee questions, people team systems user support, complaint/employee relations intake, verifications of e