Accounts Receivable Coordinator (Remote Eligible - Costa Rica)

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday. The Accounts Receivable Coordinator is responsible for customer cash collections, invoicing query resolution, and accounts receivable escalations. These activities include working directly with Smartsheet customers and Sales team members to identify, troubleshoot, and resolve all billing, invoicing, and collection issues while delivering a high-quality, timely, and effective c