Service Introduction Lead / Service Delivery Lead (SIAM)
ASM Research, An Accenture Federal Services Company
Wake Island, Honolulu$115k – $115k61d ago
About the role
Position Overview The Service Introduction Lead coordinates service integration and introduction of new or changed IT services, ensuring they are delivered as cohesive, end-to-end offerings across multiple providers. Acting as the lead service integrator in a SIAM-style model, this role unifies processes, roles, and responsibilities between internal teams and external suppliers, promoting collaboration and consistent service delivery. The lead establishes governance, interface agreements, and p…
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