Customer Service Agent

Entertainment Travel Associates is a dynamic and fast-growing company specializing in delivering exceptional travel and entertainment experiences. We partner with leading brands and venues to create engaging promotional campaigns that connect audiences with unforgettable moments. Our team thrives on creativity, precision, and a commitment to excellence, making us a trusted name in the industry. Job Description Introduction We are seeking a customer-focused Customer Service Agent to provide professional support and help create positive customer experiences. This role is ideal for individuals who enjoy assisting others and building strong communication skills. Responsibilities • Provide accurate information and support solutions. • Maintain professional and positive customer interactions. • Document customer communications and update records. • Support daily customer service operations and team objectives. • Escalate complex concerns when necessary. Qualifications • Strong communi