Director of Business Operations

Relay is a digital banking platform that gives self-made business owners the tools and know-how to be great with money—bringing clarity, confidence, and control to every dollar earned, so they can turn hard work into lasting success. We do this by replacing financial guesswork with real visibility, transforming cash flow from a constant source of stress into a clear signal owners can use to run stronger, more resilient businesses. We’re looking for a Director of Business Operations to help us build and scale our Risk ops, Customer Success Ops, and Product Ops teams. You’ll partner closely with Risk, Customer Success, and Product to streamline processes, improve execution, deliver actionable insights, and enable scalable growth. You’ll bring a strong command of operating cadence, cross-functional execution, and systems thinking, and will lead teams in building a world-class operational foundation that increases clarity, efficiency, and accountability across the business. Joining Relay