Program Analyst

This job is open to current permanent Department of Veterans Affairs employees. Area of Consideration- Eligible applications will be reviewed and referred in the following order: 1. Current VA employees designated as surplus or displaced by the VA - Career Transition Assistance Plan (CTAP) eligible 2. Current VA employees of the facility where this vacancy is located at Denver Federal Center, West 6th Avenue & Kipling Street, Lakewood, CO, 80225 3. Current VA employees of the staff office posting this vacancy - Integrated Veteran Care (current SF-50 must show IVC in box 22 or 135 in box 40) 4. Current employees of the Department of Veterans Affairs Duties include, but are not limited to: Assists Deputy Chief in the assessment and evaluation of the Customer Service (CS) Operations Contact Management department. Identifies critical manpower and human resource shortages and assists in the development of recommendations for corrective action. Participates in special studies/fact finding ac