Supervisory Medical Support Assistant

VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo The incumbent's assignments at this level includes, but are not limited to: assigning and evaluating the work of subordinate staff, performance evaluations, selection of staff, and recommendation of awards and/or advancements; resolving complex problems to ensure patient services are met; evaluating new products, equipment, and systems in order to make recommendations for improved operations; identifying educational or training needs; making final decisions on selections; evaluating performance, and taking disciplinary action when necessary. The employee has full administrative and professional responsibility for planning and directing the MSA's activities and is responsible for extracting and analyzing data to provide reports in support of performance measures to senior management. It is expected that the GS-8 Supervisory Medical Support Assistant (MSA) works collaboratively with all clinical business manage