Contact Representative (Benefits)

There MAY NOT be immediate vacancies at all locations. Assists and works with the multiple alternate resources in utilization of all alternate resources. Provides information on rights and benefits of multiple alternate resources, and tactfully advises patient of non-payment or denial of claims. Identifies and follows up on pending applications, working closely with families and agencies involved on the concept that the patient is not discriminated against because they are IHS recipients. Ensures timely entry of all Private Insurance, Medicaid, and Medicare information to augment outpatient and inpatient billing efforts. Works and assists the patient, their families, and all other parties involved in initiating and completing the Medicare and Medicaid applications.