Specialist, Customer Enablement
Entegris
Minneapolis, Minnesota$80k – $85k29d ago
About the role
Job Title:Specialist, Customer EnablementJob Description:Open to Location - MN PreferredThe RoleAsanOEM Customer Enablement Specialist, you will support customer satisfaction and operational efficiency for Entegris' OEM customers. This role focuses on resolving customer issues, managing recurring revenue activities, and collaborating across global teams to ensure consistency and quality.What You'll DoRemotely coordinate with assigned OEM customers for mature product lines and recurring revenue.Develop and monitor open order reports for assigned global OEMsto prioritize Customer demand. Communicate and align with global OEM and Regionallead.Support internal actions to address customer priorities and resolve issues promptly.Assist Finance and related functions with accounts receivable escalations.Monitor product allocations to optimize customer satisfactionperCXI metrics.Participate in semi-annual business reviews with the Key Account Manager.Collaborate cross-functionally to improve on-