Customer Service Specialist

<div class="content-intro"><p style="text-align: center;"><strong>Help empower our global customers to connect to culture through their passions.</strong></p></div><p><strong>Why you'll love this role</strong></p> <p>As a Customer Service Specialist, you’ll assist our most valued users and resolve escalated concerns for our customers — ensuring that every interaction builds trust, drives satisfaction, and supports long-term loyalty.  You’ll deliver an exceptional experience that builds trust, strengthens relationships, and reinforces why customers choose StockX. In this role, you’ll not only resolve day-to-day inquiries across phone, chat, and email and also identify opportunities to enhance the customer journey, support repeat engagement, and contribute to overall revenue growth.</p> <p>Your ability to combine exceptional service with a sales and retention mindset will be key