Product Operations & Support Associate

PRODUCT OPERATIONS & SUPPORT ASSOCIATE ABOUT LATENT HEALTH Latent Health is building the AI nervous system for healthcare. Our platform powers faster clinical workflows, reduces administrative burden, and unlocks operational and financial performance for health systems through safe, explainable, and scalable applied LLM technology. We partner with leading hospital systems to improve patient outcomes while reducing friction across care teams and operational leaders. We’re a fast-growing Series A company backed by world-class investors. If you thrive in ambiguity, move with urgency, and care deeply about improving healthcare at scale, you’ll love building at Latent. ABOUT THE ROLE As a Product Operations & Support Associate, you will serve as a frontline member of our Customer Enablement team, delivering empathetic, efficient, and high-quality support to our users. This is a highly visible, fast-paced role ideal for a proactive problem-solver who can manage multiple priorities,