Director (Program Manager)

The Director establishes Regional Office policies and procedures consistent with national mandates; provides executive leadership and direction for subordinates in the investigation and solution of problems arising in the Regional Office's administration of veteran's benefits programs and services. Establishes policies and procedures consistent with regulatory requirements and implements national policies and procedures. Plans and assigns work, sets priorities, and advises employees on program goals and objectives, and makes decisions on work problems presented by subordinate supervisors. Directs a comprehensive management analysis and improvement program designed to improve and strengthen management activities at all levels of the facilities through the use of a variety of techniques of executive control, such as analysis of weekly, monthly, quarterly, and annual reports. Determines the resources required to meet goals and plans. Makes selections for key positions and approves selecti