Enterprise Process Analyst - Los Angeles, CA

Who we are In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need a passion for technology. We believe in the joy of serving others, and that's why we created Otter – to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry’s, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches. About the Role We’re looking for an Enterprise Process Analyst to join our data & operations team. In this role, you’ll monitor the health of our revenue recapture business through data: identifying anomalies in performance, sur