Military Coordinator/Payor Success Associate
Talkspace
New York, NY (Remote)$41k – $60k18d ago
About the role
<p><span style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">At Talkspace, we are committed to fostering a diverse, equitable, inclusive, and belonging-centered workplace where everyone can thrive while making a difference in mental health. Want to help over two million people receive quality mental healthcare? Come join our mission of getting therapy in the hands of everyone!<br></span></p>
<p><span style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;">We are looking for a <strong>Military Coordinator/Payor Success Associate</strong>&nbsp;to join our operations&nbsp;team. The Military Coordinator/Payor Success Associate is responsible for handling a higher&nbsp;level of contacts and back-office processes, including Health Plan Support, Customer&nbsp;Success inquiries, unmatched clients/members, VIP escalations, internal escalations