Parts Lead, Dealership Operations

About the team and position The Service Lead, Dealership Operations is responsible for the success of the dealership’s service businesses, overall facilities management, and OEM relationship. This leader oversees a team of advisors with a focus on driving customer satisfaction, profit growth, compliance, and operational excellence across the dealership. What you’ll be doing Management – Service Operations • Lead all aspects of the dealership’s Service operations to achieve revenue, gross profit, and customer satisfaction targets. • Drive consistent execution of operating standards (standardized work, 5S, safety protocols, visual management). • Monitor warranty processes to ensure compliance and maximize claim recovery. •