Quality Assurance Specialist (Deployable)

Designs/implements/maintains a risk-based surveillance program and assessment plan associated with the quality assurance provisions of contracts. Identifies opportunities for process improvements by analyzing data. As a member of a multi-functional or technical team, implements the overall Quality Program for diverse products and services to support the U.S. Government’s acquisition at one or more supplier facilities. Ensures contractor compliance with design, manufacturing, repair, overhaul, and modernization requirements. Independently audits/surveys contractor processes to ensure compliance with customer/contractual requirements. Investigates customer complaints/concerns about contractor quality performance and processes which impact user satisfaction, then provides data about the complaints. Provides technical support to DCMA team members, assisting with analyzing contractual issues, and determining the best course of action to support the contractor and customers.