Senior Manager, Workforce

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry. As a member of the Marketplace Services Workforce team, the Sr. Manager, Workforce Services Manager owns the workforce strategy and execution of our Support teams at SeatGeek. The Manager will be responsible for partnering with key leaders within and outside of Marketplace Operations to forecast, model, optimize internal staffing plans and ensure we have the right resources to meet the needs of our growing base of fans, brokers, and clients. This will include ensuring the necessary operations teams have the resources (e.g., tooling, roles, headcount, processes) to operate effectively and scale with the business. The Workforce Services Manager will also manage a small team of analysts & specialists, leading and supporting them in their day