Strategic Operations Manager - Identity Platform

About the Role Strategic Operations Managers in Safety & Identity Operations are responsible for helping shape Uber's global identity verification strategy. This includes evaluating how and when we verify users, identifying opportunities to strengthen trust and safety, and ensuring our verification ecosystem balances security, user experience, operational efficiency, and business growth. This role sits at the intersection of identity, risk, operations, and emerging technology . You will help define the future of identity verification across Uber's platform by evaluating new verification methods, assessing vendor performance, exploring Digital ID solutions, and identifying opportunities to improve how both consumers and earners establish trust on the platform. We are looking for a highly curious and analytical operator who dives deep into data, asks the right questions, and takes ownership from problem identification through solution execution. The ideal candidate is comfor