HUMAN RESOURCES ASSISTANT (MILITARY)

Serves as recognized source of information on ID card applications. Counsel's active duty, reservists, retirees and their dependents on eligibility requirements, individual options and processing procedures. Updates inquiries and processes actions through Personnel Data Systems. Reviews products to identify and correct mismatched data in system and to ensure projections and confirmations have consummated and required actions have been taken. Performs other action pertaining to Customer Service Programs to include SGLI/FSGLI updates, personnel in-processing, citizenship updates, and joint spouse updates, among other programs. Performs clerical support to ensure efficient office operations. Receives and answers routine telephone inquiries or refers to appropriate staff. Receives and refers visitors. Uses a variety of office automation hardware, software, and peripherals in the performance of military personnel functions and performs other clerical support work.