Health Technician (Dietetic)

Major Duties: Utilizes a computer to enter and retrieve basic information Utilizes dietetic software programs to retrieve diet orders, recipes, and menu and inventory data Prints and assembles packets Properly operates telephone equipment to transfer or place calls on hold Provides professional and courteous customer service Triages telephone calls from customers and/or patients Provides basic-level education and information on therapeutic diets to patients, guests, and nursing staff Resolves customer and/or patient complaints Utilizes knowledge of basic and routine modified diets to identify problems in diet order information and take appropriate corrective action Correctly interprets diet activity and patient information, to ensure appropriate food items on meals trays Verifies physician orders for unusual diets, conflicting modifications, tube feeding orders and nutritional supplements Assist with food selections, ensuring appropriateness of menu selections for complex diets Answers