Technical Delivery Manager

About the Role We are looking for a Technical Delivery Manager, Post-Sales to partner closely with Customer Success, Sales, and Product to ensure successful deployment, integration, and long-term adoption of Otter across our enterprise customers. This is a high-impact, customer-facing role focused on driving technical success post-sale — from onboarding and integrations to scaling AI-driven workflows across complex organizations.What You’ll Do • Act as the technical lead for enterprise customers post-sale, owning successful implementation and expansion readiness • Partner with CSMs and AEs to support onboarding, adoption, and expansion across large accounts • Lead technical discovery and solution design aligned to customer workflows and use cases • Support and guide