Night Operations Department Supervisor

Key Responsibilities • Team LeadershipAssigns team members to activities, ensuring staff coverage meets customer demands and redeploying when necessary to support needs throughout the department • May participate in interviews and provide input into selection decisions for new associates in assigned area • Connects with the team on a daily basis to understand any challenges they are facing, elevating issues when necessary • Provides open and timely feedback and performance coaching to members of team, redirecting any problematic or ineffective behavior when necessary; partners with ASM when formal disciplinary action is needed • Encourages team to share ideas and best practices for delivering outstanding customer service and accomplishing important support activities • Empowers others to make decisions while providing guidance when necessary • Provides recognition for accomplishing goals and demonstrating effective behaviors • Fosters an environment of associate growth and development,