Information Receptionist - Red Coat Ambassador

Duties include, but are not limited to: Guest Relations and Patient Assistance Serves as the initial and the final point of contact for guests entering and leaving the facility Respond quickly to inquiries, identify problems, and improve the experience of those visiting the campus Respond to immediate customer needs including navigation, direction, and information assistance Performs customer service and guest relations Receives, greets and direct callers over the telephone and in person with precise, clear instructions Takes accurate messages and ensures their delivery to support a responsive culture to the customer Administrative Assistance Provides administrative proficiency for the Service Entry of work orders for lobby area Updating reference guides for volunteers and ambassadors Ordering reproduction requests or forms needed for the work assigned Circulating through key lobby areas to deliver amenities to waiting patients Supporting large activities/events for patient/employee or