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Customer Success Manager

Onramp

BostonFull-time37d ago
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About the role

ABOUT ONRAMP OnRamp transforms B2B customer onboarding into a revenue driver. Our platform automates workflows, streamlines playbooks, and accelerates time-to-value, helping enterprises reduce onboarding time by up to 70%. Backed by leading investors (we just raised our $15M Series A) and trusted by Fortune 15 companies, we’re redefining how companies bring new customers online. We’ve built the system of record for post-sale workflows, powering onboarding and expansion for enterprise customers including Fortune 15 companies. Now we’re evolving that foundation into something much bigger: an intelligent system that actually does the work. We’re building an agentic platform that eliminates friction in the B2B customer relationship. Our Customer Success team is on a mission to deliver best-in-class services and support to our customers. Our CSM’s are product experts as well as relationship people. They lead our customer onboarding leveraging the OnRamp platform. At OnRamp we believe in

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