Customer Support Specialist
Whop
Remote3d ago
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About the role
What we’re looking for, ranked: You are scrappy, have a bias for action, and are the hardest worker you know. You have excellent communication skills (written and verbal). You are familiar with Whop, either as a buyer or seller. About Whop Whop is the ultimate virtual market that lets people earn money by starting shops and creating content. We deliver $2.5B per year in income to people across the globe and have more than 5M monthly users. About the role As a Customer Support Specialist, your mission is to give Whop users the best support on the internet. You will field user questions via Intercom, troubleshoot and resolve any issues, escalate product feedback, and do absolutely whatever it takes to make sure Whop users’ support expectations are wildly exceeded. This role reports to the Head of Trust. Salary: $48,000 Remote : This position offers the flexibility to work from anywhere in the world. Available shifts are: 12:00 am EST to 8 am