Call Center Customer Support Representatives

Job Summary/Company: Sparks Group has partnered with a premier domestic and international freight forwarder headquartered in the U.S., dedicated to engineering logistics and warehousing solutions. They are hiring Call Center Customer Support Representatives for their call center in the Richmond area. These positions are fully onsite and pay is $16.00/hr. Please apply today. Responsibilities: • Leverage industry expertise to select the most efficient and cost-effective transportation methods through an extensive network of internal and external suppliers. • Evaluate complex transportation variables—including pricing, timing, volume, and equipment availability—to execute client-specific shipping requirements under management guidance. • Interpret and apply standardized operational practices and management policies when coordinating logistics with vendors and customers. • Act as the primary point of contact for customer and vendor disputes, resolving complaints with a focus on preserving