Program Support Assistant

Duties include but are not limited to: Enters and tracks non-equipment IT service requests. Troubleshoots staff IT, space, and equipment issues and acts as liaison between program staff and MHSL Logistical Coordinator. Enters electronic work requests. Provides advice to the Administrative Officer or other appropriate program managers on the improvement of work results. Uses judgment in interpreting and adapting guidelines for application to specific work problems. Gathers information to analyze and evaluate current management and organizational practices to determine the most efficient way. Work Schedule: Monday-Friday 8:00am-4:30pm Telework: Not Available Virtual: This is not a virtual position. Position Description/PD#: Program Support Assistant/PD06345O Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized