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CSR-Customer Service Representative

FAMILY AUTO INSURANCE AGENCY

Detroit, Michigan$35k – $45k31d ago
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About the role

We are seeking a Customer Service to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities: • Handle customer inquiries • Provide information about the products and services • Troubleshoot and resolve product issues and concerns • Document and update customer records based on interactions • Develop and maintain a knowledge base of the evolving products and services ​Qualifications: • Previous experience in customer service, sales, or other related fields • Ability to build rapport with clients • Ability to prioritize and multitask • Positive and professional demeanor • Excellent written and verbal communication skills Company Description-We are looking for candidate to advance in our career opportunity program. - We will train and Help to get the P&C License. -Requirement: Customer Service Skill and Bi-lingual in Spanish.