CSR-Customer Service Representative
FAMILY AUTO INSURANCE AGENCY
Detroit, Michigan$35k – $45k31d ago
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About the role
We are seeking a Customer Service to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
• Handle customer inquiries
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services
Qualifications:
• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills
Company Description-We are looking for candidate to advance in our career opportunity program.
- We will train and Help to get the P&C License.
-Requirement: Customer Service Skill and Bi-lingual in Spanish.