Infrastructure Vendor Ops Manager

About The Role Together AI is scaling its GPU infrastructure rapidly, working with a growing network of compute suppliers. As we expand, we need someone who owns the operational and financial accountability layer of our vendor relationships: tracking SLA compliance, managing credits, auditing invoices, and ensuring every dollar we spend on compute is accurate and accounted for. This role sits within the Infrastructure Strategy team and is highly cross-functional, working with infrastructure engineering, finance, and go-to-market teams. When incidents happen, our engineering team produces root-cause analyses; your job is to take that technical detail, build an airtight case for credit claims, and negotiate directly with providers until credits are recovered. You will also partner with GTM and finance to assess the downstream impact of service disruptions and inform how we handle customer-facing commitments. Th