Transportation Security Manager

This Transportation Security Manager position is located at Memphis International Airport (MEM), Transportation Security Administration, Department of Homeland Security (DHS). Duties include but are not limited to: Managing screening checkpoints that are central to TSA objectives that serve to protect the traveling public by preventing any deadly or dangerous objects from being transported onto an aircraft. Recognizing and recommending correction of improper use or application of equipment, providing guidance to subordinates, and answering routine questions presented by subordinates. Managing and supporting the collections of various performance metrics in an effort to identify areas in need of process improvement and systemic or individual weaknesses, vulnerabilities, or inefficiencies in the screening process. Coordinating national and local crisis management and incident response protocols. Recognizing and understanding the customer service needs of the traveling public and balances